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Healthcare & HR Expert Joins Lockton in Kansas City to Guide Clients

Lockton offers clients more capabilities and vast expertise with new healthcare industry expert  

Rosanna Milley

(Kansas City, MO) – 25 September 2017 – Rosanna Milley understands an employer’s dilemma when confronted with human resource and risk management challenges. As a new employee benefits Producer in Lockton’s Kansas City Operation, Milley brings more than 30 years of experience as an employee benefits/human resources consultant and corporate human resources professional.

“Clients will appreciate Rosanna’s ability to understand where they are coming from since she herself started her career in human resources,” said Joe Agnello, president of Lockton’s Kansas City office. “Not only does she understand the technical, insurance side of employee benefits, but her experience in corporate human resources gives her an employer’s perspective when solving complex human resources and risk challenges.”

Just prior to joining Lockton, Milley worked at Huron Consulting Group with healthcare and higher education clients to improve their human resources performance. She assisted clients on transforming their human resources area by aligning employee benefits and compensation to focus on what their employees valued most. She collaborated with healthcare clients to help them be more cost effective and efficient and to create high performing talent management functions and human resources operations.

Milley also worked for Mercer Human Resources Consulting for 20 years. During her time at Mercer, she held a variety of roles including a senior consultant. Milley developed client relationships across a variety of industries by providing innovative solutions, and she was responsible for developing go-to-market sales strategies. She also led a team of 32 consultants that produced solid year-over-year revenue growth.

Today, she specializes in employee benefits for healthcare systems, hospitals, physician groups and higher education but  also has vast experience in other industries like manufacturing, financial services and retail.

“Starting my career in corporate human resources with Cigna gave me a real understanding of what employers value in a consulting relationship,” Milley said. “Bringing new ideas to your client, understanding their overall business objectives and providing the expertise to respond to your client’s strategic and administrative requirements is very important when solving tough business challenges and building trusting relationships.”

Milley is a certified employee benefits specialist (CEBS) and will advise clients on their employee benefits while leading a team of experts to support client goals.

She is a graduate of California State University and has been a member of the American Society for Healthcare Human Resources Administration (ASHHRA) since 2012. The organization allows her to stay up-to-date with the latest human resources trends and issues.

In her spare time, Milley volunteers with the Parkinson’s Disease Foundation and Arthritis Foundation Pittsburgh.

Lockton’s Kansas City office is located at 444 W. 47th Street, Suite 900, Kansas City, MO 64112 and can be reached by calling 816-960-9441.

About Lockton

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world’s largest privately held, independent insurance broker by helping clients achieve their business objectives.

For nine consecutive years, Business Insurance magazine has recognized Lockton as a "Best Place to Work in Insurance." To see the latest insights from Lockton's experts, check Lockton Market Update.

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