White Paper / Employee Benefits
Lockton Pharmacy Audit Uncovers $250,000 Mistake

As pharmacy benefit costs rise, do you have confidence that your pharmacy benefit manager (PBM) is working on your behalf to ensure you’re meeting your guarantees?

A Lockton client believed in its PBM. After all, the PBM proactively conducted an audit of pharmacy benefit activity and found a shortfall of approximately $3,500. When the Lockton Account Team learned of this audit report, however, they wondered if the audit was indeed accurate. The team recommended a follow-up audit by the Lockton Benefit Group Pharmacy Analytics Practice, which led to an important financial discovery.

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