Exceptional flooring meets exceptional service

Floor & Decor is a leading specialty retailer in the hard surface flooring market, offering the broadest in-stock selection of tile, wood, stone, related tools and flooring accessories.

Their stores are “working warehouses,” so the organization strives to stay ahead of the risk by evaluating probability and severity. Lockton helps the business focus on the right risks by looking at programs like property, workers’ compensation, business interruption, inventory and stock throughput to make the best business impact. 

Adapting to growth & risk

Floor & Decor employees operate heavy equipment and lift heavy products, which requires a risk management program that is integrated with their strong safety culture. Lockton Associates  work with Floor & Decor to understand its risk as it evolves through rapid growth. We work with the retailer to find strategic solutions through a holistic view of the business.

Weathering Hurricane Harvey

Focusing on the risks really paid off when torrential rain, wind and subsequent flooding damaged a Houston location following Hurricane Harvey. Lockton was there to support Floor & Decor’s leadership while also having boots on the ground to assess the damage and handle the claims process.

Lockton asked to actually look under the hood, look at our financials, look at our losses, look at our insurance claims and our programs. They came back with specific recommendations on how to enhance coverage, as well as how to deliver that insurance program at a lower cost." 


- David Christopherson, Floor & Decor executive vice president and general counsel - 

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After Hurricane Harvey damaged Floor & Decor's Houston store, Lockton Associates were on the ground assessing the damage and handling the claims process. Read how Lockton helps the flooring retailer mitigate their risk and prepare for risks associated with natural disasters.