Newsroom / Risk Management
Lockton Belfast Doubles in Size, Continues Focus of Client Service

Jeff Graham from Lockton's Belfast operation is clear about the reasons why business clients have tended to stay with Lockton as their insurance broker of choice. According to Graham, the Lockton operation in Belfast has doubled in size in the past five years, now employing 60 staff and continuing to grow. During the past 24 months, the office has recruited some of Northern Ireland's most respected and talented insurance professionals who viewed Lockton as a positive and go ahead business that encourages entrepreneurial spirit and strong decision making.

"Retention of business is about putting clients' business interests at the top of our agenda," says Graham.  "We have a passion for our clients and try to genuinely understand their business operations to make sure their insurance and risk management programme achieves what the business needs. We empathise with our clients and like to think of ourselves as part of their operation. This is achieved by providing a full service proposition from Belfast - we manage servicing, broking, claims management and risk management all locally in Belfast. This is particularly important as some of our competitors have taken the decision to move claims servicing to call centre type operations effectively diluting the service."

To read an interview with Jeff Graham, who was profiled in the Business Eye publication, click on the link Belfast Business Risks.

To learn how can Jeff Graham can support your business's risk and insurance needs contact him on 028 9034 8414 or email Jeff.Graham@uk.lockton.com

    
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