Lockton | Our Promise To You

Our Promise To You

We aim to offer you the highest quality service and insurance on the market.

Individually calculated premiums allow us to accurately reflect the level of protection you require, this helps us to keep your premiums low without sacrificing the quality of your insurance.

We listen to our clients and are happy to discuss any issues or concerns you may have with your policy. Above all, we promise to deal with any claims in an efficient and helpful way to avoid lengthy delays and to provide you with a first class service wherever you are in the world.

Our policies include cover for:

Accidental damage, fire and theft risks*
Protection against windscreen breakage and for fitted accessories such as audio equipment.
Additional protection against riot, civil commotion, hijacking and armed robbery (often excluded by local insurers)
Payment of the purchase price for a seriously damaged or stolen vehicle that is less than 12 months old #
Inclusion of cover for hurricanes, earthquakes and flooding
Optional inclusion of the incurred costs of freight, transportation and import duties


	* This does not include Third Party Liability cover for which separate arrangements must be made to comply with local laws and regulations.

# Non-commercial policies only.

Lockton Service

The key to our success is working in close partnership with each of our clients. Our specialists take time to listen and to understand your specific goals so that we deliver insurance solutions tailored to your requirements. This approach has earned us the trust of clients all over the world.

The same team that designs, negotiates and implements your business insurance plan with the carrier is also responsible for managing your service needs. This dedicated team approach increases our understanding of your business, allows us to anticipate your needs, and creates accountability and ownership by the team throughout the entire process.

Most insurance brokers promise a high-level of personalized service, but our unique structure allows us to actually deliver on that promise everyday. As a private, family-owned company, all our Associates focus solely on you, our client, rather than public shareholders.

We firmly believe we get business based on our expertise, creative solutions and outstanding service. Just as importantly, our client retention rate of 95 percent reflects our commitment to each and every client.