Claims Management
Lockton’s Claims Management professionals work closely with insurance carriers,
third-party administrators, self-insured programs, and independent adjusters on
a daily basis, in order to guide you through complicated claim issues.
We act as your advocate in managing the claims process.
Through our claims service process, we:
- Are strong advocates for you
- Evaluate your specific needs
- Develop an effective claims management program
- Implement programs and procedures in partnership with you and the claims administrator
- Provide negotiation services and advise on coverage issues
- Monitor the success of the program through claims activities and results to fuel improved performance
- Provide access to excellent insurer and expert relationships
Lockton Service
The key to our success is working in close partnership with each of our clients. Our specialists take time to listen and to understand your specific goals so that we deliver insurance solutions tailored to your requirements. This approach has earned us the trust of clients all over the world.
The same team that designs, negotiates and implements your business insurance plan with the carrier is also responsible for managing your service needs. This dedicated team approach increases our understanding of your business, allows us to anticipate your needs, and creates accountability and ownership by the team throughout the entire process.
Most insurance brokers promise a high-level of personalized service, but our unique structure allows us to actually deliver on that promise everyday. As a private, family-owned company, all our Associates focus solely on you, our client, rather than public shareholders.
We firmly believe we get business based on our expertise, creative solutions and outstanding service. Just as importantly, our client retention rate of 95 percent reflects our commitment to each and every client.
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NewsLink 2006 - Edition II
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