We know your business
Many of our associates have worked with companies in the industries they now specialize in at Lockton. While our teams have deep knowledge of your industry, we also realize your business has specific insurance needs. We take the time to listen to your specific risk management issues and to design an insurance program around those requirements.
How you benefit from our expertise
Lockton approaches client service differently than most commercial insurance brokers. Unlike some brokers, we do not separate program design, placement and service. Our comprehensive approach provides a consistent partner relationship, ensuring there is no loss of service or miscommunication.
Our dedicated teams offer industry expertise that provide the following benefits:
- A team that will partner with you throughout the process
- Individual cost-effective solutions designed for your business
- An optimum risk financing/insurance program structure for your unique needs and objectives
- An understanding of the insurance marketplace and how it will affect your specific program
- Negotiation on your behalf to provide a cost-effective program
- A high level of service, unmatched in the industry
Service starts with listening. We take the time to understand your specific goals, design a program that fits your needs, aggressively negotiate coverage, and implement a service plan. You will have the same dedicated service team throughout the entire process which allows us to anticipate your needs and create accountability.
It’s all about you. As a private, family-owned company, all our Associates focus solely on you, our client, rather than public shareholders.
Long-term thinking. Clients stay with us based on our expertise, creative solutions, seamless global resources and outstanding service. Our client retention rate of 95 percent reiterates our commitment to each and every client.