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Fujitsu Services

“Lockton has reduced costs and increased our coverage. This is unique.”
Fujitsu Services is a leading information technology (IT) services company operating in Europe, the Middle East and Africa. In the UK, Fujitsu designs, builds and operates IT systems and services for large-scale clients across multiple industries in both public and private sectors.

"In 2003, our insurance brokerage contract came up and we chose Lockton because we wanted it all—a high level of service, increased coverage and reduced costs," reports Brian Harris, Fujitsu’s Chief Financial Officer. "Fujitsu handles hundreds of contracts for the British government and commercial customers, and Lockton has addressed complex challenges with each new bid, cutting through red tape with innovative cost-effective insurance solutions." Fujitsu credits Lockton with support in winning contracts for the Ministry of Defence, Her Majesty’s Revenue and Customs and the National Health Service.

One secret to the ongoing successful relationship between Fujitsu and Lockton is a monthly meeting with key Fujitsu risk management professionals. This meeting is critical for addressing how their business relates to the insurance market and subsequently for Lockton to find proactive business solutions when needed.

In the past five years, Fujitsu has been very successful in the marketplace; business has grown and profits are impressive. "Lockton has been creative and responsive," states Brian Harris. "As we go through the bid, Lockton is able to come up with solutions and modify the approach as we go. They negotiate tirelessly in the marketplace for the best quote, and I hold that ability in high regard. With Lockton’s help we are winning multi-billion dollar contracts with the UK government and developing our commercial business at home and internationally."